This Privacy Policy outlines how Legacy Ecom Hub collects, utilizes, and safeguards your personal information when you engage with our website or professional eCommerce services. This includes all interactions via web, email, and SMS marketing. By accessing our site or providing your details, you acknowledge and agree to the practices described in this policy.
1. Information We Collect
To provide elite-level automation services, we collect data through various touchpoints:
- Personal Identification Information : Full name, email address, mobile phone number, billing/shipping addresses, and payment details (processed securely via third-party providers).
- Technical & Usage Data : IP addresses, browser types, device identifiers, time-stamped page interactions, and referral sources.
- SMS & Communication Data : Mobile numbers, opt-in timestamps, message engagement metrics, and response history.
2. How We Utilize Your Data
We use your information to engineer a seamless and profitable experience:
- Service Delivery : To manage and scale your eCommerce storefronts.
- Operational Updates : To send critical transaction alerts, payment confirmations, and account reports.
- Strategic Marketing : To deliver high-value SMS and email promotions (only with explicit consent).
- Performance Optimization : To analyze website traffic and improve user interface and security.
- Compliance : To meet legal obligations and carrier-specific regulations.
3. SMS Communication & TCPA Compliance
Legacy Ecom Hub adheres strictly to the Telephone Consumer Protection Act (TCPA) and CTIA guidelines under the 10DLC (10-Digit Long Code) registration requirements.
- Explicit Consent : You will only receive marketing SMS messages if you have provided clear, affirmative consent via our web forms or specific keywords.
- Opt-Out Rights : You may revoke consent at any time by replying “STOP” to any message.
- Support : For assistance with our messaging services, reply “HELP”.
- Terms : Standard message and data rates may apply. Message frequency varies based on your engagement.
4. Data Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal data to third parties for their marketing purposes. Data is only shared with:
- Service Partners : Secure platforms used for SMS (10DLC), email marketing (Mailchimp/Klaviyo), and payment processing (Stripe/PayPal).
- Marketing Analytics : Platforms like Meta and Google for retargeting and performance tracking.
- Legal Necessity : Regulatory or law enforcement bodies if required by valid legal process.
5. Your Legal Rights
Depending on your jurisdiction (such as CCPA in California or GDPR in Europe), you hold the following rights:
- The Right to Access : Request a copy of the personal data we hold about you.
- The Right to Rectification : Request corrections to inaccurate or incomplete data.
- The Right to Erasure : Request the deletion of your data, subject to legal retention requirements.
- The Right to Withdraw Consent : Opt-out of any marketing channel at any time.
6. Data Retention & Security
We maintain rigorous security protocols to protect your information. Personal data is retained only as long as necessary for active account management or to fulfill legal, tax, and compliance obligations. SMS consent logs are maintained for a minimum of 6 years to comply with federal auditing standards.
7. Cookies & Tracking
We utilize cookies to personalize your experience and analyze our traffic. You can manage your cookie preferences through your browser settings; however, disabling cookies may limit certain functional features of our website.
8. Children’s Privacy
Our services are designed exclusively for business owners and investors aged 18 and older. We do not knowingly collect data from minors. If we discover data from an individual under 18 has been collected, it will be purged immediately.
9. Policy Revisions
Legacy Ecom Hub reserves the right to update this policy to reflect changes in law or our business practices. Updates will be posted here with a revised "Effective Date."
10. Contact Our Privacy Team
For questions regarding this policy or to exercise your data rights, please contact us: