Terms & Conditions

1. Acceptance of Terms

By accessing the Legacy Ecom Hub website or engaging in our professional services, you enter into a legally binding agreement with us. Your decision to utilize our landing pages, automation tools, and strategic consulting is voluntary. All interactions are governed by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, we advise you to discontinue use of our site and services immediately.

2. Intellectual Property Rights

All content featured on this site—including but not limited to text, specialized graphics, logos, button icons, proprietary designs, and software—is the exclusive property of Legacy Ecom Hub or its content suppliers and is protected by international copyright and trademark laws.

  • Usage License : You are granted a limited, non-exclusive license to download or duplicate materials for personal, non-commercial use only.
  • Restrictions : You may not reproduce, publish, transmit, sell, or exploit any site content or related software for commercial gain without express written consent from Legacy Ecom Hub.

3. Customer Testimonials & Feedback

Any remarks, suggestions, or ideas submitted to Legacy Ecom Hub via this site or other communication channels (collectively, "Comments") become the permanent property of the Company.

  • We hold exclusive rights to these Comments and are not obligated to maintain them in confidence, compensate the user, or provide a response.
  • Legacy Ecom Hub reserves the right to feature client logos and success stories on both digital and offline marketing properties to showcase our "Proof Beyond Promises."

4. Electronic Communications

Engaging with Legacy Ecom Hub via email or website forms constitutes electronic communication. You consent to receive correspondences from us electronically. We will communicate with you via email or by posting notices on this site. You agree that all agreements, disclosures, and notices provided electronically satisfy any legal requirement that such communications be in writing.

5. Refund Policy

At Legacy Ecom Hub, we stand by the quality of our work. However, to maintain the integrity of our operations, the following refund rules apply:

  • Full Refunds : A 100% refund (less a 10% processing fee) is available if a project has not commenced within 20 days of purchase and the request is made before any initial concepts are delivered.
  • Voidance of Refund :
    • Once initial design or strategy concepts are viewed and revisions are requested, the refund offer is void.
    • Refunds do not apply to discounted or promotional offers.
    • Refunds are void if the client remains unresponsive for more than 20 days.
    • Requesting a project "hold" excludes the client from future refund eligibility.
    • Refunds will not be issued for external factors (e.g., business closure, partner disagreements).
  • Third-Party & Urgent Work :Urgent design projects and work outsourced to us by third parties are strictly non-refundable.
  • Post-Refund Usage :If a refund is processed, the client retains zero authority to use any concepts or designs shared. Unauthorized use will result in immediate legal proceedings.
  • Disputes :Any payment disputes or chargebacks will lead to immediate contract termination and voidance of refund rights.

6. Revision & Delivery Policy

  • Our Guarantee : We are committed to your satisfaction and offer a guarantee on revisions as specified in your individual service agreement.
  • Turnaround Time : The standard turnaround time for revisions is 48 hours.
  • Delivery : Services are delivered according to the timeline specified in your Order Confirmation. We offer "Rapid Delivery" options for clients requiring an accelerated schedule (additional fees apply).

7. Information Security Policy

Information management is the backbone of elite IT governance. Legacy Ecom Hub adheres to international security standards adapted to the local landscape, focusing on:

  • Risk Management & Human Resource Security.
  • System Maintenance & Compliance.
  • Email Encryption : All incoming and outgoing emails are protected via secure SSL/TLS protocols to ensure confidentiality and data integrity.

8. Bill of Rights

As a Legacy Ecom Hub client, you are entitled to:

  • Safe Transactions : All purchases are made via secure, encrypted channels.
  • Communication Control : You may unsubscribe from marketing correspondence at any time.
  • Immediate Notification : We will notify you promptly via email regarding any significant changes to our website or service structure.

9. Contact Information

If you have questions regarding these terms, please reach out to our legal and compliance team:

Legacy Ecom Hub